- Billing and receipts: receipts are emailed after every payment, and your billing history is in your account. If you see a charge you don't recognize, email us right away.
- Refunds: see Refunds in our Terms and Conditions.
- Pass guarantee claims: check the requirements, then email your official score report. Claims are handled by email only.
- Content corrections: found an error in a lesson, question or explanation? Email us the course name and a short description. See how we handle corrections.
- Privacy requests: to access, correct or delete your personal information, see our Privacy Policy.
Contact us
We're here to help. Whether you have a question about a course, need help with your account, or want to work with us, we'd love to hear from you.
Customer support
Help with your course, plan, billing or account. Include your account email and the course name.
We usually reply within one business day.
Common requests
Our team
oEdu.ai is operated by Comzone Inc., based in Ontario, Canada, with virtual offices in Dubai and Hong Kong. Our team of developers, content specialists and subject-matter consultants works across these time zones, so we can support learners around the world.
Security and trust
Your privacy matters to us. Every message is handled confidentially by our team, and we never ask for your password or full card details by email.